Frequently Asked Questions

Find answers to common questions about Get That Sale.

How does Get That Sale apply discounts?

Get That Sale modifies the actual product prices in Shopify. When you apply a discount, we update the "price" field and set the original price as "compare_at_price" so customers see the discount directly on your product pages.

Will I lose my original prices?

No. Before applying any discount, we save all original prices as "snapshots" in our database. You can restore original prices with one click at any time, even if you manually edited products during the sale.

Can I apply discounts to specific products only?

Yes. You can create rules to target products by vendor, collection, product type, tags, price range, inventory quantity, and more. You can also combine multiple conditions with AND/OR logic.

What happens if two discounts target the same product?

Our conflict detection system prevents this. When you try to activate a discount, we check if any targeted products already have an active discount. You'll see a warning and can choose how to proceed.

Can I schedule discounts to start and end automatically?

Yes. Set a start date and end date when creating a discount. The discount will activate and deactivate automatically at the specified times.

Does this work with Google Shopping and other feeds?

Yes! Since we modify the actual product prices, discounted prices appear correctly in Google Shopping, Facebook Catalog, and any other feed that pulls from your Shopify product data.

Do customers need to enter a discount code?

No. Discounted prices appear directly on product pages. Customers see the sale price immediately without needing to enter any code at checkout.

How long does it take to apply discounts?

For small catalogs (under 50 variants), discounts apply within seconds. For larger catalogs, we use Shopify's bulk operations API which can take a few minutes but handles thousands of products efficiently.

What data does the app store?

We store your shop information (domain, name), discount configurations, and price snapshots. We do NOT store any customer data, orders, or payment information. See our Privacy Policy for details.

What happens when I uninstall the app?

Your data is retained for 48 hours in case you reinstall. After that, all data is permanently deleted from our servers. Any applied discounts will remain on your products until you manually change them.

Can I preview which products will be affected before applying?

Yes. Every discount has a "Preview" option that shows exactly which products and variants will be affected, along with their current and new prices.

Is there an audit log of all changes?

Yes. We maintain a complete log of all discount activations, deactivations, and price changes. You can review the history to see exactly what changed and when.